Facilitation usually is used for large groups, organizations or businesses. The facilitator helps the group focus on identifying and solving problems, issues, or plans for future development or projects of the group. There may be one or more groups, organizations or businesses involved in a facilitation.
There are two types of facilitation
Basic facilitation is employed when the facilitator is brought in to help a group address a pressing problem. The facilitator helps the group to temporarily improve its process and solve the problem.
EXAMPLE #1: A number of entities were involved in attempting to resolve problems in a neighborhood park. The entities included local government departments (police, parks, and city councillors), a neighborhood group, a local church and a local social service agency. The process in this case involved several smaller mediation sessions between two entities at a time, and then a large group facilitation that involved all of the interested entities.
EXAMPLE #2: Another example involved a church in which the pastor was in a relationship with a member. The relationship became known to the congregation and a number of feelings and issues were raised that needed to be aired and looked at.
Developmental facilitation is used when the facilitator is brought in to help a group improve its process. This leads to a reduced dependence on a facilitator in solving future problems.
EXAMPLE #1: A non-profit organization was planning a large event and its members had divergent views on how that event should look and/or be financed. Besides dealing with just this issue, the facilitator helped the organization develop a method for dealing with similar situations in the future.
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